Stay on one account
The moment the screen says an account already exists, your details have matched a profile on file. That profile may be one you forgot, or one opened with a different address.
Sign up to Bizzo Casino and skip the repair work
You will leave knowing the age rule, the documents checked later and the first deposit, so you open the account correctly the first time.
- Our 18+ minimum
Our legal age for players is 18+. - Three documents, checked later
Photo ID, proof of address and payment card image get checked. - A$13 to start
Your minimum deposit is A$13 at the cashier.
Get it right once
What does a clean sign-up involve?
Worried a typo means starting over with a new account? These three steps keep you on one account.
Unused password, not reused
At the start, the email address you choose becomes your login name, and the password comes next. Pick a password you have never used on another site.
Why must the spelling match?
When you reach the personal details, your name, date of birth and address need to match your photo ID exactly. A mismatch here can hold up the document check later.
When the confirmation lands
Straight after you finish sign-up, the casino sends a confirmation message to your inbox. Click the link in that message to confirm the address, then return to the site.
Matching details now beats fixing them at Bizzo Casino
Useful before you register, and again in the first days after your account is created.
Fewer returns, a faster check
On the day you sign up, the name, date of birth and address you give become the record that every later check runs against. The name has to match your photo ID exactly, so a middle name printed on the document belongs on the account too. Bizzo Casino operates under licence MGA/B2C/115/2014 from the Malta Gaming Authority, and that licence is why identity checks happen at all. A mismatch does not disappear on its own. It sends the file back to the start and adds time before the first withdrawal can go through.
Use the cashier to pick your offer
During your first week, the account can be used for play while the paperwork runs in the background. Identity documents are checked at the latest before your first withdrawal, and the check takes 13 hours. The team asks for photo ID, proof of address and a payment card image. The welcome offer is chosen in the cashier when you make your first deposit. Deposit limits, loss limits and self-exclusion are open from day one. If gambling stops feeling like a choice, call the National Gambling Helpline on 1800 858 858, open 24 hours a day.
What if you lose your password?
Before the sign-up begins, settle three things: where you live, which currency the account uses and how you will keep the password. Australia is the country this page covers, and AUD is the account currency. Keep the password somewhere you can find it again, such as a password manager you already use. Password recovery runs through a reset link sent to the address on the account, so an inbox you cannot reach would leave you locked out. Losing access is a reason to recover the account, not to open another one.
Have these ready first
Gather these before you start so the sign-up runs without a stop.
- Photo ID within reach
- Proof of address on hand
- A payment card image
- Your name exactly as on your ID
- Date of birth and country of residence
Sign-up trouble
Bizzo Casino explains each message you may see
Each message below has one cause and one next step, so you never need a second account.
Can I fix my birth date?
Right after the sign-up goes in, one wrong letter in the name or birth date can stall the file. You spot it when the check asks for a correction.
Bizzo Casino says no to me
When a sign-up is refused with no clear reason, you may be listed on BetStop, the national self-exclusion register. A listing there lasts at least 3 months and cannot be shortened.
Three papers, one check
Your check is next: what to send
Once you register, the licence from the Malta Gaming Authority requires an identity check that takes thirteen hours.
| Document | What it confirms |
|---|---|
| Photo ID | Who you are · Before first withdrawal |
| Proof of address | Your home address · Before first withdrawal |
| Payment card image | The card you deposit with · Before first withdrawal |
Who may join
Signing up from Australia
Before you register, check the rules of licence MGA/B2C/115/2014. We apply them to all players.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ only |
| Where you live | Residents of Australia |
| Accounts per person | One; duplicates are closed |
| Name and details | Exactly as on your photo ID |
| Account currency | Australian dollars (A$) |
| First deposit | A$13 minimum |
Support contacts
Ask us before you open a second one
Use the live chat for quick problems, email for detailed cases and phone when you cannot get in. Support answers from 8 am to 11 pm every day at [email protected] or +61 70 229 0097.
Screenshot of the error
Use live chat when a sign-up step freezes or an error appears. Have the email address you used and a screenshot of the error ready.
Send the whole story
Email suits detailed cases, such as a rejected document or a name mismatch. Include your full name and the email address you registered with.
Blocked access, one call
Phone helps when access is blocked and you need someone to talk you through it. Bring the account email and the exact message on screen.
One welcome offer
Extra cash on top of your deposit
Right after registration ends, the welcome offer is ready, and you select it in the cashier at your first deposit.
New players
Start with 169%
169% capped at A$1,540 + 74 spins free
On your first deposit of A$13 or more, you get a 169% match up to A$1,540. Wagering is 39x, with 47 days to clear it.
Get bonus18+ · Gambling can be addictive, so play responsibly and keep to a budget you can afford.
Weekend players
Forty spins, one day
40 spins
On weekends, a deposit of A$26 or more earns 40 free spins. The wagering is 39x, and the offer stays valid for one day.
Claim bonus18+ · Gambling can be addictive, so play responsibly and keep to a budget you can afford.
Weekend deposits
Weekend 75% top-up
75% maximum A$740
On weekend deposits from A$13, the reload adds a 75% match up to A$740. Its wagering is 39x, and the offer runs for three days.
Claim bonus18+ · Gambling can be addictive, so play responsibly and keep to a budget you can afford.
Two points
Start on your phone, step by step
Read this when you start the sign-up on a phone and want the same account later.
Slow load, then the form
The mobile browser leads to the same account as a computer. Keep your identity document close, since the personal details must match it exactly. If the page loads slowly on mobile data, wait for it to finish before you move on.
A reset that reaches you
Your login is the email address you registered with, and it works in the browser and the apps alike. If you forget the password, a reset link goes to that same address, so keep that inbox reachable.
Just signed up
What happens once I register?
After reading, you will know what to expect from checks, licensing and closing your account.
Why does Bizzo Casino ask for ID after I register?
Within 13 hours of your documents arriving, our team completes the review. The check confirms the account belongs to you before any money leaves it. Until then, the review does not stop you from playing.
Do I need to do anything to get the welcome offer?
Right after your account opens, the welcome offer becomes available to you. You pick it in the cashier when you make your first deposit. No other step is needed.
What happens if I sign up on my phone?
When you open Bizzo Casino on your phone, you can use the mobile browser. Our apps for iOS and Android give you the same account. Either way, the account you open is the one you use later.
What happens when I want to close my account?
From 8 am to 11 pm every day, our live chat, email and phone team can take a closure request. Support will confirm the account before acting on the request.
Why should I check the licence before signing up?
Before you sign up, note that Bizzo Casino holds licence number MGA/B2C/115/2014 from the Malta Gaming Authority. The licence shows which regulator oversees Bizzo Casino Ltd., the company behind the site. Keep that number handy if you ever need to contact the regulator.
What if I want to change my account currency later?
At sign-up you choose your country and currency, so that choice matters most. The site works in Australian dollars, shown as A$. For any change after that, ask support before you act.
Why can't players below the minimum age register?
From the first step, only players aged 18+ can open an account. The rule keeps the site for adults only, and the identity check confirms the age you give.
Keep your spending in check from day one
From your first minute on the site, you can set limits on how much and how long you play. For help at any hour, call the National Gambling Helpline on 1800 858 858. Self-exclusion runs through BetStop, the national register operated by the Australian Government.
- deposit limits
- loss limits
- cooling-off periods